Options for Joining a Queue/Line
We have many ways that your customers can join your virtual line! Most are included for all customers with Mobile or Interactive Queuing unless noted. Â
Remote Join Options
SMS/Text
Home Kiosk (a.k.a. Web Join)
Consumer Apps
On-Site Join Options
Kiosk
Added by staff via the Customer Engagement Center (CEC)
Check out this video for an overview of how many of the options above are used to join the line!