Levels of Launching QLess
- Angie McCune (Unlicensed)
There are many levels of launch that you can use to begin your QLess implementation.
Level 1 - Internal Use Only
Start using QLess by entering your customers via CEC or Queue Manager. Â Only enter their name with no phone number so that they will not receive the text messages. Â This will allow you to practice your internal workflow without the customer interaction piece.
Level 2 - Internal Use with Notifications
This is similar to Level 1, but you would enter cell phone numbers so that the customers will receive notifications.
Level 3 - Customer Join On-Site
Allow customers to join themselves via the location kiosk. Â If you aren't using a kiosk, this would be the same as Level 2.
Level 4 - Full Launch
Allow customers to join remotely.
Don't forget to market QLess and the ability for your customers to join from anywhere! Â Creating flyers or other materials to promote the ways you allow your customers to join the line will help your customers utilize what the system has to offer!