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QLess System Requirements

Overview

  • QLess UIs are Web-based, and work on several different operating systems, including Windows, OSX, Linux, iOS, and Android. 
  • QLess works on the latest versions of several popular web browsers. We recommend Firefox.  
  • QLess requires the Adobe Flash Player plugin, version 10 or higher, or an iPad 2 or higher.  
  • QLess requires 1 GB of dedicated RAM.  
  • QLess can provide any hardware you don't currently own.

Windows Users

  • Adobe Flash Player, version 10 or higher is required.
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 through version 44 is supported. Support for Java has been removed from versions of Chrome newer than version 44 on Windows.
  • Internet Explorer version 9 or higher is supported.  Queue Manager and Monitor will work with versions 7 and 8, but audio alerts will not play in QLess Monitor.   Versions older than 7 will not work at all.     You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
  • Safari version 5.1 or higher is supported.  

Mac Users

  • Adobe Flash Player, version 10 or higher is required.
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
  • Safari version 5.1 or higher is supported.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 through version 44 is supported. Support for Java has been removed from versions of Chrome newer than version 44 on Mac.

Linux Users

  • Adobe Flash Player, version 10 or higher is required.  
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.  There is currently a bug in Java versions newer than version 7, update 67, that causes spoken alerts in QLess Monitor not to work on Linux.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 through version 34 is supported.   Support for Java has been removed from versions of Chrome newer than version 34 on Linux.

iOS Users

  • iPad versions 2 and higher are supported. 
  • Safari, Mercury, and Dolphin browsers are recommended.
  • We have identified a QLess incompatibility with Safari and Dolphin in iOS versions 9 and higher.  We are currently working on a resolution to the issue.  Until we have, please use the Mercury browser to access Queue Manager or Kiosk on an iPad running iOS9.
  • You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
  • Printed tickets in QLess Kiosk are supported via a native iOS app using Zebra wireless printers.
  • QLess Monitor is not available on iPads.
  • Concierge requires iOS version 8.3 or higher
  • The QLess customer-facing native iOS app requires iOS 9 or higher.

Android Users

  • Chrome is recommended.
  • Android Browser 4.4+
  • Printed tickets in QLess Kiosk are not available on Android.
  • QLess Monitor is not available on Android.
  • The QLess customer-facing native Android app requires Android 4.0 or higher
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