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Overview
- QLess UIs are Web-based, and work on several different operating systems, including Windows, OSX, Linux, iOS, and Android.
- QLess works on the latest versions of several popular web browsers. We recommend Firefox.
- QLess requires the Adobe Flash Player plugin, version 10 or higher, or an iPad 2 or higher.
- QLess requires 1 GB of dedicated RAM.
- QLess can provide any hardware you don't currently own.
- Port 8000 is required for websocket connections, which are required for IE8+
- Port 443 is required for everything else, including IE8+
Windows Users
- Adobe Flash Player, version 10 or higher is required.
- Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
- Firefox version 4 or higher is supported.
- Chrome version 12 or higher is supported. Support for Java has been removed from versions of Chrome newer than version 44 on Windows.
- Internet Explorer version 9 or higher is supported. Queue Manager and Monitor will work with versions 7 and 8, but audio alerts will not play in QLess Monitor. Versions older than 7 will not work at all. You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
- Safari version 5.1 or higher is supported.
- Edge browser currently supported only with QLess Kiosk and only if printed tickets are not enabled
Mac Users
- Adobe Flash Player, version 10 or higher is required.
- Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
- Safari version 5.1 or higher is supported.
- Firefox version 4 or higher is supported.
- Chrome version 12 or higher is supported. Support for Java has been removed from versions of Chrome newer than version 44 on Mac.
Linux Users
- Adobe Flash Player, version 10 or higher is required.
- Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher. There is currently a bug in Java versions newer than version 7, update 67, that causes spoken alerts in QLess Monitor not to work on Linux.
- Firefox version 4 or higher is supported.
- Chrome version 12 or higher is supported. Support for Java has been removed from versions of Chrome newer than version 34 on Linux.
iOS Users
- iPad versions 2 and higher are supported.
- Safari, Mercury, and Dolphin browsers are recommended.
- We have identified a QLess incompatibility with Safari and Dolphin in iOS versions 9 and higher. We are currently working on a resolution to the issue. Until we have, please use the Mercury browser to access Queue Manager or Kiosk on an iPad running iOS9.
- You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
- QLess Monitor is not available on iPads.
- Concierge requires iOS version 8.3 or higher
- The QLess customer-facing native iOS app requires iOS 9 or higher.
Android Users
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QLess Network Requirements:
- Minimum Network Requirements
- 1Mbps Broadband or DSL connection, Over Ethernet.
- Recommended Network Requirements
- 5Mbps Broadband Connection, Over Ethernet or WiFi.
- We Recommend Ethernet Hardwired connections for best performance
- 5Mbps Broadband Connection, Over Ethernet or WiFi.
QLess Kiosk System Requirements:
- Dedicated PC
- Intel Core i3 or equivalent dual core processor
- 4gb of ram
- 32gb of storage
- Intel HD graphics or equivalent
- We highly recommend our own kiosks for guaranteed compatibility and support. Contact your account manager for more information.
Ticket Printing Requirements:
- Latest version of Java plugin Or for Java free see here
- Printer must be made the default printer on host OS
- Printing is currently not available for iPad
Tablet requirements:
iOS:
- iPad Air or higher
- Latest and previous 2 versions of iOS
- Printed tickets are currently not supported on iPad
Windows:
- Ticket printing is supported
- Microsoft Surface Pro 2 or newer is recommended
Kiosk Software Requirements:
- QLess Kiosk is web-based and works on several different operating systems, including Windows 7 or higher, OSX Yosemite or higher, Ubuntu Linux, and the current and previous versions of iOS.
We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest
Other browsers such as Opera are not fully supported nor recommended at this time
- Printed tickets in QLess Kiosk require additional configuration in Firefox or chrome, See here
- Printed tickets refer to general receipt printers 80mm
- Port 443 is required
Unsupported Kiosk Hardware:
Currently the following hardware is unsupported or untested for QLess Kiosk. If you have a question about compatibility with your device, please contact your account manager for assistance.
Google Chromecast or equivalent
Amazon Fire Stick or equivalent
Chromebox
Smart TV
Roku
Apple TV
Android TV
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QLess Monitor System Requirements:
- Dedicated PC
- Intel Core i3 or equivalent dual core processor
- 4gb of ram
- 32gb of storage
- Intel HD graphics or equivalent
- We highly recommend our own Qsticks for guaranteed compatibility and support. Contact your account manager for more information.
Qless Monitor Audio Requirements:
We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest
Other browsers such as Opera are not fully supported nor recommended at this time
- Speakers attached to audio output of PC, or equivalent device
- Speakers must be the default audio output source
Monitor Software Requirements:
- QLess Monitor is web-based and works on several different operating systems, including Windows 7 or higher, OSX Yosemite or higher, and Ubuntu Linux.
We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest
- Other browsers such as Opera are not fully supported nor recommended at this time
- Port 443 is required
Television Hardware
Currently Any Modern television with an HDMI port and a minimum of 720p Resolution is usable with the Qstick and modern Thin client Pc's to run Monitor.
Unsupported Monitor Hardware:
Currently the following hardware is unsupported or untested for QLess Monitor. If you have a question about compatibility with your device, please contact your account manager for assistance.
Google Chromecast or equivalent
Amazon Fire Stick or equivalent
Chromebox
Smart TV
Roku
Apple TV
Android TV
...
QLess Customer Engagement Center (CEC)
- Dedicated PC
- Intel Core i3 or equivalent dual core processor
- 4gb of ram
- 32gb of storage
- Intel HD graphics or equivalent
- We highly recommend our own Qsticks for guaranteed compatibility and support. Contact your account manager for more information.
Customer Engagement Center (CEC) Software Requirements:
- QLess CEC is web-based and works on several different operating systems, including Windows 7 or higher, OSX Yosemite or higher, and Ubuntu Linux.
We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest
- Other browsers such as Opera are not fully supported nor recommended at this time
- Port 443 is required