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General Information

QLess Glossary

QLess Interfaces for Consumers

Typical SMS/Text Message Flow

Creating a FlexAppointment - Guide for Consumers

Scripting for employees when customer expires or is called early

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Call Ahead (Ability to mark customers are checked in, paperwork complete, etc. prior to being served)

Custom Kiosk Fields

Federated Identity Authentication Information and Requirements

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Parallel Service Transactions (Ability to serve more than one customer at a time)Recycling vs. Requeuing

Setting Number of Resources

Waiting for Interest (Ability to allow customer to join the queue prior to opening)

Command Center Information - Coming soon!

Directions for Accessing

Navigating the Interface

Navigating Message Overrides

  • QLess Monitor Message Override Guides

Audit Trail