Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

QLess Network Requirements:

  • Minimum Network Requirements
    • 1Mbps Broadband or DSL connection, Over Ethernet.
  • Recommended Network Requirements
    • 5Mbps Broadband Connection, Over Ethernet or WiFi.
      • We Recommend Ethernet Hardwired connections for best performance

QLess Kiosk System Requirements

...

Overview

...

:

  • Dedicated PC
  • Intel Core i3 or equivalent dual core processor
  • 4gb of ram
  • 32gb of storage
  • Intel HD graphics or equivalent
  • We highly recommend our own kiosks for guaranteed compatibility and support.  Contact your account manager for more information.

Ticket Printing Requirements:

  • Latest version of Java plugin Or for Java free see here
  • Printer must be made the default printer on host OS
  • Printing is currently not available for iPad

Tablet requirements:

iOS:

  • iPad Air or higher
  • Latest and previous 2 versions of iOS
  • Printed tickets are currently not supported on iPad
Windows:
  • Ticket printing is supported
  • Microsoft Surface Pro 2 or newer is recommended

Kiosk Software Requirements:

  • QLess Kiosk is web-based and works on several different operating systems, including Windows 7 or higher, OSX Yosemite or higher, Ubuntu Linux,

...

  • and

...

Windows Users

  • Adobe Flash Player, version 10 or higher is required.
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 or higher is supported.
  • Internet Explorer version 9 or higher is supported.  Versions 7 and 8 will work, but do not play audio alerts in QLess Monitor.   Versions older than 7 will not work at all.     You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
  • Safari version 5.1 or higher is supported.  

Mac Users

  • Adobe Flash Player, version 10 or higher is required.
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
  • Safari version 5.1 or higher is supported.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 or higher is supported.  

Linux Users

  • Adobe Flash Player, version 10 or higher is required.  
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.  There is currently a bug in Java versions newer than version 7, update 67, that causes spoken alerts in QLess Monitor not to work on Linux.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 through version 34 is supported.   Support for Java has been removed from versions of Chrome newer than version 34 on Linux.

iPad Users

  • iPad versions 2 and higher are supported. 
  • Safari, Mercury, and Dolphin browsers are recommended.
  • You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
  • Printed tickets in QLess Kiosk are supported via a native iOS app using Zebra wireless printers.
  • Spoken alerts in QLess Monitor are not available on iPads.

Android Users

...

  • the current and previous versions of iOS.
  • We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest

    • Other browsers such as Opera are not fully supported nor recommended at this time

  • Printed tickets in QLess Kiosk require additional configuration in Firefox or chrome, See here
  • Printed tickets refer to general receipt printers 80mm
  • Port 443 is required

Unsupported Kiosk Hardware:

Currently the following hardware is unsupported or untested for QLess Kiosk. If you have a question about compatibility with your device, please contact your account manager for assistance.

  • Google Chromecast or equivalent

  • Amazon Fire Stick or equivalent

  • Chromebox

  • Smart TV

  • Roku

  • Apple TV

  • Android TV


...

QLess Monitor System Requirements:

  • Dedicated PC
  • Intel Core i3 or equivalent dual core processor
  • 4gb of ram
  • 32gb of storage
  • Intel HD graphics or equivalent
  • We highly recommend our own Qsticks for guaranteed compatibility and support. Contact your account manager for more information.

Qless Monitor Audio Requirements:

  • We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest

    • Other browsers such as Opera are not fully supported nor recommended at this time

  • Speakers attached to audio output of PC, or equivalent device
  • Speakers must be the default audio output source

Monitor Software Requirements:

  • QLess Monitor is web-based and works on several different operating systems, including Windows 7 or higher, OSX Yosemite or higher, and Ubuntu Linux.
  • We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest

    • Other browsers such as Opera are not fully supported nor recommended at this time
    • Port 443 is required


Television Hardware

Currently Any Modern television with an HDMI port and a minimum of 720p Resolution is usable with the Qstick and modern Thin client Pc's to run Monitor.

Unsupported Monitor Hardware:

Currently the following hardware is unsupported or untested for QLess Monitor. If you have a question about compatibility with your device, please contact your account manager for assistance.

  • Google Chromecast or equivalent

  • Amazon Fire Stick or equivalent

  • Chromebox

  • Smart TV

  • Roku

  • Apple TV

  • Android TV


...

QLess Customer Engagement Center (CEC)

  • Dedicated PC
  • Intel Core i3 or equivalent dual core processor
  • 4gb of ram
  • 32gb of storage
  • Intel HD graphics or equivalent
  • We highly recommend our own Qsticks for guaranteed compatibility and support. Contact your account manager for more information.

Customer Engagement Center (CEC) Software Requirements:

  • QLess CEC is web-based and works on several different operating systems, including Windows 7 or higher, OSX Yosemite or higher, and Ubuntu Linux.
  • We support Microsoft Edge, Safari, and most recent versions of Firefox and Chrome. We recommend Firefox latest

    • Other browsers such as Opera are not fully supported nor recommended at this time
    • Port 443 is required