There are currently 6 8 different roles that users can have:
- Host : (allowed at the location or queue level)
- Can perform operations on behalf of a user (adding them to a queue, removing them from a queue, pushing back)
- Resource Administrator : (allowed at the location or queue level)
- Can summon customers from a queue
- In Calendar, can update resource availability (location level only)
- Will receive emails upon queue entry (when an empty queue becomes not empty) when emailed queue entry notifications are enabled
- Ticket Taker (allowed at the location or queue level)
- Can mark summoned customers as arrived
- Queue Administrator : (allowed at the location or queue level)
- Can activate and deactivate queues
- List view can be enabled for this role when list view is hidden (it is NOT hidden by default)
- Report Viewer (allowed at the location or queue level)
- Can view QLess Reports
- Can view QLess Dashboard
- Config Accounts Admin : (allowed at location or merchant level only)
- Can make changes to the employee account configuration via Command Center
- Config Admin (allowed at location or merchant level only)
- Can make configuration changes via Command Center