Page Comparison

Our software is 100% web-based and is supported by all standard browsers. Software updates occur at least twice a month and do not impact your staff. Since hardware, downloads, or local servers are not necessary, there is massive time and cost savings for your IT staff. Your IT department only needs to provide web access for standard browsers.

The interface used to make configuration changes to users, locations, queues, and messages.

Each message sent via text, voice, and app can be customized. Messaging can also be customized based upon department and transaction type.

The staff-facing app that users can access via an iPad.

When this feature is enabled, your customers can join multiple queues at one time without losing their place in other queues. This ensures that your customers are processed for different services as efficiently as possible.

Consumer Apps
Interfaces consumers can interact with to join the line.  Available in iTunes/App Store or the Google Play Store.

Our real-time dashboard displays live data and relevant metrics by location, department, and queue. At-a-glance views provide what’s currently happening at your locations to improve staff productivity and efficiency.

In case of emergency, you can send a notification via SMS. This feature is useful for college campuses and government agencies.

QLess Monitor is enabled to run video or slideshow marketing. Your business will provide the video or slides to be shown. The monitor (or digital signage) will be partitioned properly.

QLess can also send marketing SMS messages if your customer opts-in. For example, some businesses have partnered with Starbucks to promote discounts while their customers wait.

Monitor
Refers to the account used at a location to show consumers their place in the queue, or the device used to access this account.

Up to 8 different languages can be configured for QLess Kiosk , and SMS messages, and digital IVR voice.

The staff-facing interface used by those accessing the system with devices other than an iPad.

If a customer does not arrive on time, or if they arrived for service and forgot their paperwork, they are able to rejoin the queue upon return by either sending an SMS text, by telephone, or using an on-site kiosk.

Omni-channel entry to our virtual queue enables your customers to join a line via your website, by phone or text, or using an on-site kiosk. By allowing your customers to wait where they choose, your lobby or waiting room is no longer congested. Remote Join also ensures that no customers are left behind due to age or disability, etc.