There are currently 6 different roles that users can have:
- Host:
- Can perform operations on behalf of a user (adding them to a queue, removing them from a queue, pushing back)
- Resource Administrator:
- Can summon customers from a queue
- In Calendar, can update resource availability (location level only)
- Ticket Taker:
- Can mark summoned customers as arrived
- Queue Administrator:
- Can activate and deactivate queues
- List view can be enabled for this role when list view is hidden (it is NOT hidden by default)
- Report Viewer:
- Can view QLess Reports
- Can view
- QLess Dashboard
- ENS Broadcaster:
- Can send messages through the ENS interface (when enabled)
- Config Accounts Admin:
- Can make changes to the employee account configuration via Command Center
- Config Admin:
- Can make configuration changes via Command Center
- Can view the Play-by-Play Tool in Command Center