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Our SMS survey feature gathers valuable insights optimize staffing, identify procedural enhancements, and drive improvements. Within 30 minutes of completing service, your customers will receive an SMS to take part in a survey to rate their experience. QLess typically embeds links to a 3rd party survey of your choice. Our SMS survey response rate is significantly higher than other post-service survey methods (such as by email or phone call).
Ticket Classifiers
These are windows, desks, or other location information used to direct customers to where they are to be served.
These are windows, desks, or other location information used to direct customers to where they are to be served.
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