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- To change basic queue settings, click Edit under Actions on the main Queues screen. Config Admin users can make basic queue changes on this screen. There are many options that can be edited from this screen including many time related settings as well as queue open and close times!
- To learn more about the features that can be changed at the queue level, hover your mouse over the blue question mark icon to view the tool tip.
- To update queue-level message overrides, click on the name of the queue from the main queue screen. This will show you the tabs found within the queue setup. Then, click on the tab labeled Queue-Level Message Overrides. For more information on how to edit message overrides, view the information on updating merchant-level message overrides.
Associating Transaction Types with Queues
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