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QLess System Requirements

Overview

  • QLess UIs are Web-based, and work on several different operating systems, including Windows, OSX, Linux, iOS, and Android. 
  • QLess works on the latest versions of several popular web browsers. We recommend Firefox.  
  • QLess requires the Adobe Flash Player plugin, version 10 or higher, or an iPad 2 or higher.  
  • QLess requires 1 GB of dedicated RAM.  
  • QLess can provide any hardware you don't currently own.

Windows Users

  • Adobe Flash Player, version 10 or higher is required.
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 or higher is supported.
  • Internet Explorer version 9 or higher is supported.  Queue Manager and Monitor will work with versions 7 and 8, but audio alerts will not play in QLess Monitor.   Versions older than 7 will not work at all.     You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
  • Safari version 5.1 or higher is supported.  

Mac Users

  • Adobe Flash Player, version 10 or higher is required.
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.
  • Safari version 5.1 or higher is supported.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 or higher is supported.  

Linux Users

  • Adobe Flash Player, version 10 or higher is required.  
  • Printed tickets in QLess Kiosk and spoken alerts in QLess Monitor require the Java Runtime plugin, version 7, update 7, or higher.  There is currently a bug in Java versions newer than version 7, update 67, that causes spoken alerts in QLess Monitor not to work on Linux.
  • Firefox version 4 or higher is supported.
  • Chrome version 12 through version 34 is supported.   Support for Java has been removed from versions of Chrome newer than version 34 on Linux.

iPad Users

  • iPad versions 2 and higher are supported. 
  • Safari, Mercury, and Dolphin browsers are recommended.
  • We have identified a QLess incompatibility with Safari and Dolphin in iOS versions 9 and higher.  We are currently working on a resolution to the issue.  Until we have, please do not upgrade to iOS9 if you plan to use use the Mercury browser to access Queue Manager or Kiosk on an iPad .
    Safari, Mercury, and Dolphin browsers are recommendedrunning iOS9.
  • You must have port 8000 open to QLess servers if you are behind a firewall that blocks access to non-standard ports.
  • Printed tickets in QLess Kiosk are supported via a native iOS app using Zebra wireless printers.
  • Spoken alerts in QLess Monitor are not available on iPads.
  • Concierge requires iOS version 8.3 or higher

Android Users

  • Chrome is recommended.
  • Android Browser 4.4+
  • Printed tickets in QLess Kiosk are not available on Android.
  • Spoken alerts in QLess Monitor are not available on Android.
  • The QLess customer-facing native Android app requires Android 4.0 or higher